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A few days ago, Apple announced its 3 new iPhones for 2018: iPhone XS Max, iPhone XS, and iPhone XR (pronounced “ten-R”), and it’s the iPhone XR that we’re excited about. Although we wouldn’t call it ‘cheap’ at $749, out of the 3 new iPhones, it’s the most cost-effective for manufacturers needing mobile devices for company use.
Imagine you’re a supplier seeing a troubling spike in returns over a component with high failure rates. After a lengthy investigation and millions in warranty costs, you discover certain workstations haven’t been heating a product element to the right temperature.
Having already distributed tens of thousands of faulty components, you realize the problem is far from over, putting your most important contracts at risk.
How does this happen, even with a robust system of product audits? The simple fact is that product inspections don’t always catch process issues responsible for defects. And while quality checks in manufacturing tend to center on product audits, process audits are just as (or even more) important to quality. Let’s look at the difference between product and process audits, and how they work together in the big picture of quality.
PLANT FLOOR QUALITY
Mobile Auditing Software
We’re reshaping the world of archaic paper-based processes like layered process audits (LPAs), 5s, health & safety, Gemba, and mitigation management, all through our intuitive mobile software, Beacon Quality.
