Beacon Quality Blog

The cost of ineffective corrective action can be astronomical when you consider the monetary and reputational impact of delayed problem-solving. On a small scale, repeat problems—even minor errors—send a message to customers that you just don’t care to get it right.

And when poor problem-solving leads to more significant quality escapes? You could be looking at $10,000 per minute from the customer in line stoppage charges, or even a $10 million dollar recall.

To ensure corrective actions reduce risk, automotive and aerospace suppliers need to avoid key mistakes around measuring effectiveness, root cause analysis and tracking closure.

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With only a handful of aerospace original equipment manufacturers (OEMs) as potential customers, aerospace suppliers have to hustle to make sure they’re selected. Stand out for the right reasons, and you could solidify 20 years worth of business. Make the wrong impression, and you could miss out on tens of millions (or more) in sales.

Taking a page from auto manufacturers, aerospace suppliers are increasingly adopting layered process audits (LPAs) as a way to build a competitive edge. LPAs help achieve many quality goals beyond cost and defect reduction, including one that can be hard to pin down: creating a culture of quality.

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